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FAQs

These are some of our most commonly asked questions about HVAC, maintenance, and emergency repairs. Don’t see your question answered below? No problem. Feel free to contact us so that we can answer your inquiry directly. We are here to help!

How Often Do I Need to Service My AC System?

Maintenance for your heating and cooling system is vital to making sure that everything is running smoothly and your potential repairs are limited. During our routine service appointments, we clean your HVAC system’s components, complete a tune-up of everything inside, check your filters and fluids, and inspect the complete system for potential problems. At Cool Rays, we recommend making a service appointment twice per year (once for your cooling and once for heating). We recommend maintenance right before seasons of heavy use, like summer and winter.

Do I Need a New Heating or Cooling System?

There are four signs that your HVAC system is getting to a point where you should be considering replacing it. When your heating or cooling system needs frequent repairs, is near or over 15 years old, or has difficulty heating/cooling your home. In addition, an unusually high power bill is a strong indicator that your HVAC system is working much harder than it should to do its job. If you notice any combination of these signs in your home, then it’s time to talk to a professional like Cool Rays about a replacement. Holding on to an old or failing HVAC system will usually end costing you more money in the long run!

What HVAC Systems Does Cool Rays Service, Repair, and Install?

Luckily, we are licensed, fully insured, and qualified to work on any make and model of HVAC system in your home. This includes servicing or repairing your system. Because we HVAC service experts, this also means that we are better equipped to evaluate your home and recommend the right HVAC system for new installations. We are proud to be able to offer you a wide range of options when it comes to systems, repair options, and other specialized services like coastal AC system and air filtration services. In addition, we are also Brevard’s Heil Elite Dealer and can offer you additional warranty options, service, and special installations on Heil systems.

Help! I Have an After-Hours HVAC Emergency!

Don’t worry! If you’re experiencing a full system failure, a burning smell, electrical issue, or other emergency – call us! It doesn’t matter if it’s the weekend, the middle of the night, or a holiday. We’re always here for any of our Brevard residents. Just pick up the phone, call our number, and let us know what problem is plaguing you. We’re available 24 hours per day, 7 days a week for emergency repairs so that your system is never down for too long.

What Does “HVAC” Stand For?

HVAC is the abbreviation for Heating, Ventilation, and Air Conditioning. We typically say “air conditioning” or “heating” when referring to a specific function, but we will say “HVAC” when we are talking about your entire heating and cooling system! Cool Rays AC is a full-service HVAC company, so we can handle your maintenance, repairs, and replacements for your home’s entire HVAC system.

How Often Should I Change My Air Filter?

Air filters are a very important part of your system’s upkeep. When properly used, air filters maintain your home’s air quality and increase your HVAC efficiency. Homes with old air filters have cooling systems that have to work harder and longer, and a clogged filter will block air flow and reintroduce harmful particles and pollutants into your home. Whether you’re using washable or disposable air filters, you should be cleaning or changing them at least once a month! The best part is that this is something everyone can do themselves, so you won’t need an HVAC specialist for this task. If you don’t know choose, maintain, or install your air filter, ask Cool Rays AC at your next tune-up appointment!

How Can I Lower My Energy Bills?

This is a question that comes up regularly, especially since we live in the Sunshine State! For most of the year, our AC systems are running constantly to keep up with the sub-tropical heat. There are a few ways that you can make sure that your HVAC system isn’t costing you more money each month! Most importantly, make sure you’re keeping up with your maintenance. A well-maintained system operates efficiently and performs better overall. Make sure you’re keeping up with your yearly service! Also, consider a high-efficiency system when you need to replace your system. Each year, great innovations are made in our industry to make system more efficient. Talk to Cool Rays AC to find out the most cost-effective solution to saving energy in your home! And finally, adjust your AC usage when you’re not home. Smart thermostats can help you program your HVAC system so that your AC isn’t running as often when you’re not home to enjoy it!

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